Ordering

How to Shop on Cyndtek’s Website

Using the Cyndtek Website:

1. Use the search bar at the top of the page to find the parts you need.
2. Select the desired quantity and add the items to your shopping cart.
3. Proceed to checkout, review your order, and complete your purchase. It’s that simple!

Can I Order by Phone? Yes! If you’d prefer to place your order over the phone, give us a call at 1-800-886-2807. Our team is available Monday to Friday, 9 AM – 6 PM (EST).

Is There a Minimum Order? Yes, we have a minimum order requirement of $25.00.

What Payment Options Are Available?

• Credit Cards: We accept all major credit cards.
• PayPal: You can pay with PayPal for both online and phone/email orders, including PayPal Credit.
• Net Accounts: For repeat customers with good credit, we offer net terms. This option is available for online, phone, fax, or email orders. To learn more, please contact us at 1-800-886-2807.
• Wire Transfer/ACH Payments: We also accept wire transfers and ACH payments. For further details, please reach out to us at 1-800-886-2807.

Is Shopping Secure?

• Security: Your transactions on Cyndtek are processed over encrypted connections to ensure maximum protection and security. For more details, check our Security Page.
• Privacy: We have a strict privacy policy and will not share, sell, or disclose your information unless it’s required to fulfill your order. We can also sign NDAs upon request. For more details, visit our Privacy Policy.

How Do I Check, Track, Modify, or Cancel My Order?

Checking an Order:

• Review your items in your cart before checking out.
• During checkout, your cart details will be displayed again for confirmation.
• Once your order is placed, you’ll receive an email confirmation with a summary of your order.

Tracking Shipping Status:

• You’ll receive an email with tracking information once your order is shipped. Simply click the tracking number link to view your order’s status. If you don’t receive this email, feel free to call us at 1-800-886-2807 or check your account online for updates.

Modifying Your Order:

• Before Checkout: You can edit your items in the “My Shopping Cart” page.
• After Checkout: If you’ve already placed your order and need to make changes, contact us via email at Sales@Cyndtek.com or call 1-800-886-2807.

Cancelling an Order: If you need to cancel your order, please email us at Sales@Cyndtek.com or call us at 1-800-886-2807.

We’re here to make your shopping experience smooth and convenient!