Our Commitment to Privacy

Cyndtek LLC is committed to protecting the privacy of our customers, website visitors, and business contacts. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit Cyndtek.com, contact us, request a quote, create an account, or purchase products from us.

Personal information means information that identifies, relates to, describes, or could reasonably be linked to an individual. This Privacy Policy applies to visitors and customers in the United States and, where applicable, visitors from other jurisdictions.

Who is the data controller of your personal information?

Cyndtek LLC is responsible for the personal information described in this Privacy Policy. If you have questions about this policy or how we handle personal information, you may contact us using the information provided at the end of this page.

What information do we collect?

When you interact with Cyndtek, we may collect personal information depending on how you use our website or services.

If you place an order or request a quote, we may collect your name, company name, billing and shipping address, email address, telephone number, order or quote details, product information, customer account information, payment and transaction information, and correspondence relating to the transaction.

If you create an account on our website, we may collect your name, company name, address, email address, telephone number, account information, and other information you choose to provide.

If you contact us by website form, email, telephone, or mail, we may collect your name, company name, email address, telephone number, mailing address, and the information contained in your communication.

When you use our website, we may automatically collect technical information such as your IP address, browser type, device type, operating system, pages viewed, searches performed, and information about how you interact with the website.

We may also collect commercial information relating to products or services purchased, requested, considered, returned, or discussed with Cyndtek.

How do we collect your information?

We collect personal information in several ways.

Information you provide directly: Most personal information is provided voluntarily when you place an order, request a quote, create an account, contact us, complete a website form, or otherwise communicate with Cyndtek. Certain information, such as shipping, billing, payment, and order details, may be required for us to process and fulfill a transaction.

Information collected automatically: When you use our website, certain technical and usage information may be collected automatically through cookies, similar technologies, website logs, security tools, and analytics services.

Information received from third parties: We may receive information from service providers and business partners, including payment processors, shipping providers, fraud-prevention and denied-party screening services, analytics providers, and other parties involved in processing or supporting a transaction.

Why do we collect and use your personal information?

Why do we collect and use your personal information?

We use personal information for legitimate business purposes, including to:

  • Process and fulfill orders
  • Provide quotes and respond to product inquiries
  • Create and manage customer accounts
  • Process payments and maintain transaction records
  • Arrange shipping and delivery
  • Provide customer service and order support
  • Communicate with customers, suppliers, and other business contacts
  • Prevent fraud, spam, abuse, and unauthorized activity
  • Comply with tax, accounting, export, sanctions, and other legal or regulatory requirements
  • Maintain and improve our website, products, services, and business operations
  • Analyze website usage and performance
  • Protect the security and integrity of our website and systems

We may also use information for other purposes when you specifically request or authorize us to do so.

With whom do we share your personal information?

We may share personal information with third parties when necessary to operate our business, process transactions, provide services, or comply with legal requirements.

This may include:

  • Payment processors and financial service providers
  • Shipping carriers and logistics providers
  • Website hosting, security, and technology service providers
  • Fraud-prevention, verification, and denied-party screening providers
  • Analytics and website-performance providers
  • Professional advisers such as accountants, attorneys, and consultants
  • Government authorities or other parties when required by law, regulation, court order, or legal process
  • Suppliers or business partners when necessary to fulfill a customer request or transaction

We do not sell personal information.

We require service providers to use personal information only as necessary to provide their services and to protect it appropriately.

How long do we keep your information?

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to process and support transactions, maintain business and accounting records, comply with legal and regulatory requirements, resolve disputes, enforce agreements, and protect our business.

Retention periods may vary depending on the type of information and the reason it was collected. For example, order, payment, tax, shipping, and accounting records may be retained for the period required by applicable law or normal business recordkeeping practices.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to any legal or regulatory obligations that require us to retain it.

How do we protect your information?

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include secure website connections, access controls, account authentication, security monitoring, fraud-prevention tools, malware protection, software updates, backups, and other measures appropriate to the nature of the information we process.

We also limit access to personal information to employees, contractors, and service providers who need it for legitimate business purposes.

While we take reasonable steps to protect personal information, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

International Data Transfers and Safeguards

Cyndtek is based in the United States, and personal information may be processed and stored in the United States or other countries where our service providers operate.

If personal information is transferred from the European Economic Area, United Kingdom, or another jurisdiction with data-transfer requirements to a country that may not provide the same level of data protection, we rely on appropriate safeguards as required by applicable law. These safeguards may include contractual protections, approved data-transfer mechanisms, or other legally recognized measures.

We take reasonable steps to ensure that personal information is handled securely and in accordance with this Privacy Policy and applicable law.

What kind of cookies and tracking technology do we use?

We use cookies and similar technologies to operate and secure our website, maintain shopping cart and account functionality, remember consent preferences, and understand how visitors use the site.

These technologies may include:

  • Functional cookies used for shopping cart, checkout, customer accounts, security, and other features necessary for the website to operate. WooCommerce uses cookies to keep track of cart and session information.
  • Consent cookies used to remember the privacy and cookie choices you make through our consent management system.
  • Security cookies and technologies used to help prevent fraud, spam, and automated abuse. Google reCAPTCHA, for example, uses a necessary cookie for risk analysis.
  • Statistics and performance technologies that may be used to understand website traffic, performance, and how visitors interact with the site.
  • Third-party technologies that may be used by payment providers, shipping services, Google Maps, and other services necessary to provide website functionality.

Where required by applicable law, non-essential cookies and technologies are used only after the appropriate consent has been provided.

You can review or change your cookie preferences at any time using the consent controls available on our website.

Third Party Tracking and Online Advertising?

Cyndtek may use third-party services that collect limited technical or usage information to support website functionality, security, payments, analytics, and other business operations.

At this time, Cyndtek does not sell personal information or use the website to serve interest-based advertising based on a visitor’s activity across unrelated websites.

Our website may contain links to Cyndtek social media profiles. These links direct visitors to third-party websites that operate under their own privacy policies. We do not currently use embedded social media feeds or widgets for advertising purposes.

If we begin using advertising, remarketing, or similar tracking technologies in the future, we will update this Privacy Policy and provide any notices or consent choices required by applicable law.

Children’s Privacy?

Our website and services are intended for businesses and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it.

That tracks the core COPPA rule without adding unnecessary promises about EU minors. COPPA primarily applies to websites directed to children under 13 or sites that have actual knowledge they are collecting personal information from a child under 13.

Links to Other Websites and Services?

Our website may contain links to third-party websites, including suppliers, business partners, social media platforms, and other external services.

If you follow a link to a third-party website, that website’s privacy policy and terms will apply. Cyndtek is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

CCPA Notice – Rights of California consumers:

Where applicable under the California Consumer Privacy Act, as amended, California residents may have certain rights regarding their personal information. These rights may include the right to:

  • Know what personal information we collect, use, and disclose
  • Request access to specific personal information we maintain
  • Request deletion of personal information, subject to applicable exceptions
  • Request correction of inaccurate personal information
  • Opt out of the sale or sharing of personal information
  • Limit certain uses or disclosures of sensitive personal information, where applicable
  • Exercise privacy rights without unlawful discrimination

Cyndtek does not sell personal information.

Where required by applicable law, we also recognize supported browser-based privacy signals such as Global Privacy Control.

To submit a privacy request, contact:

Cyndtek LLC
173 Fulton Court
Peachtree City, GA 30269
mike@cyndtek.com

We may need to verify your identity before completing certain requests. We will respond to valid requests in accordance with applicable law.

European Privacy Rights

Where the General Data Protection Regulation or other applicable European data-protection laws apply, individuals may have rights regarding their personal information, including the right to access, correct, delete, restrict or object to certain processing, and request portability of certain personal information.

Where processing is based on consent, you may withdraw your consent at any time.

You may also have the right to lodge a complaint with the appropriate data-protection authority.

For questions or requests concerning personal information, contact:

Cyndtek LLC
173 Fulton Court
Peachtree City, GA 30269
United States
mike@cyndtek.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, legal requirements, or technology.

When we make material changes, we will update the policy posted on this website and revise the “Last Updated” date.

Last Updated: August 13, 2026