Quality

“Quality is more important than quantity. One home run is much better than two doubles.”

- Steve Jobs

Co-Founder of Apple

Quality Policy

At Cyndtek, we are committed to delivering electronic components that not only meet but exceed our customers' requirements. We ensure the quality of our products by following documented procedures, continuously improving our processes, and providing consistent training to our employees. Our organization upholds transparency and accountability at all levels to maintain our high standards.

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High Caliber Quality Process

C

Customer Focus

The primary focus of Cyndtek is to meet and exceed the customers’ expectations and needs. We strive to define our customers’ current and future needs and cater to them. This results in customer loyalty and repeat opportunities. Cyndtek also seeks to identify and pursue new customer opportunities and satisfy them. When business processes are more efficient, speed and quality increases, and more customers can be supported.

A

Approach

Cyndteks’ approach entails an understanding that good processes result in improved consistency, quicker activities, reduced costs, and continuous improvement. Our suppliers are continuously scored in our business management system and receive feedback ratings for every purchase order processed. This allows our Quality Management System (QMS) to monitor on-time delivery, quality assurance metrics and ERAI/GIDEP notifications, resulting in real-time supplier scoring.

L

Leadership

Good leadership results in success. Great leadership establishes unity and purpose. As a veteran certified company, Cyndtek creates a thriving company culture that empowers employees to realize their potential and become actively involved in achieving company objectives. Our leaders set clear organizational goals to increase loyalty, motivation, and productivity.

l

Innovation

Cyndteks’ primary focus is supplying American electric and electronic components to US manufacturers. This implementation creates opportunities to supplement manufacturers with domestic components that strengthens their supply chain. Our factory relationships allow engineering support,

B

Brand Protection

Brand protection is a process by which organizations can protect their intellectual property and products against counterfeiters. Cyndteks’ factory authorized relationships mitigate supply chain issues while reinforcing customer materials. Our commitment is to increase opportunities while maintaining and protecting manufacturer brand standards.

E

Enduring Quality

Cyndtek is committed to providing our customers with high caliber quality by delivering new and original products, providing on time delivery, and exceeding customer standards and expectations. We have implemented, maintained, and adhere to the current AS9120 QMS.

R

Relationship

Our relationships center around mutual benefits for our customers and suppliers. It begins with honest quick communication and develops into trust, opportunity, and loyalty. Cyndteks’ objective is to get rapid accurate information from supplier to customer, so that buyers can make the best decision for their company.

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Package inspection

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Document Verification

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Visual Inspection

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Digital Photography

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Datasheet authentication

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Customer Specification

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Testing

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Approval

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Electronic components distributor specializing in the American Supply Chain.

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